Basic Information

Job Title: Staff Development Specialist

Department: Staff Resources

Reports To: Director of Staff Resources

Level: Specialized Staff (this is a non-management role that requires specialized skills).

Job Type: This is an unpaid volunteer role (TouhouFest is 100% volunteer run). TouhouFest staff roles require a regular / recurring commitment which may include completing work year-round or for parts of the year. 

Location: All responsibilities of this role can be completed virtually and physical/in-person attendance at our event is optional.

Position Overview

At TouhouFest, many of our staff members are Touhou fans themselves. We greatly value the diversity, different perspectives, and varying personal/professional backgrounds that they bring. Alongside that, we believe that having clearly established standards and an internal way for staff to learn necessary skills/knowledge that they haven’t had the opportunity to gain elsewhere is crucial for the development of our staff team, supports our ideal to promote from within, and is an investment into each staff member’s own growth. By developing accessible, relevant, and meaningful training resources, the Staff Development Specialist helps ensure that all staff—regardless of background or experience—are equipped to contribute in a way that is ethical, professional, and aligned with our organization’s values.

We are seeking to recruit one or more Staff Development Specialists to research, develop/create, and maintain/update a collection of both optional and mandatory staff training modules. Most of these trainings will be hosted on an online platform that can be completed asynchronously. The contents of these trainings may include:

1. Basic principles of professionalism and general “soft skills” required in a professional environment (communication, teamwork, conflict resolution in a team environment, etc).

2. Internal policies/procedures, “industry standards”, and ethical best practices (related to any of the various aspects that goes into planning and managing a fan-based convention-style event and/or of running a nonprofit volunteer-based organization).

3. Concepts related to leadership, managing a team/organization, conflict resolution as a supervisor, boundary-setting as a supervisor, and ethical duties as a supervisor.

4. Anti-harassment/bullying, anti-discrimination, and anti-retaliation principles.

5. Concepts related to long-term/strategic planning, organizational structure/design, and management of staff/volunteer morale (including engagement and retention).

Staff Duties

Using a combination of your own existing expertise, credible research / sources, and internal organizational policies / procedures / documents:

• Identify areas of need for training / staff development which may include for all staff as a whole, for staff that supervise others, and/or for upper-level management.

• Draft curriculums, learning objectives, and training outlines for approval by the Director of Staff Resources.

• At the direction of the Director of Staff Resources, create training contents/material in an appropriate format.

• Use knowledge checks, feedback surveys, and other mechanisms of outcome measurement to track the effectiveness of implemented trainings and advise the Director of Staff Resources on any potential changes/modifications.

• Be available to provide consultations and advice to the Staff Resources Director as well as other individuals in leadership roles regarding matters related to staff development.
  

Requirements

1. Possess an adequate amount of experience and/or knowledge, gained through any combination of formal education, other trainings, or any professional, volunteer, or other experiences to advise on at least one of the following:

   1. Any one or more areas listed under the “Position Overview” section above (items A through E).

   2. Experience with designing, creating, and/or implementing similar types of training or staff development initiatives.

2. Ability and willingness to work in a team (there will most likely be multiple Staff Development Specialists working as a team).

3. An adequate level of proficiency in English to be able to carry out all job duties (including creation of written training materials) in English.

4. Time commitment:

   1. At this time, we have little to no existing training infrastructure or content. As such, during the initial development phase (beginning now and expected to last approximately 3 months), this role may require up to 20 hours of work per month.

   2. After the initial development phase, the ongoing time commitment is expected to be approximately 5–10 hours per month, depending on active projects and organizational needs.

Preferences

1. Exceeding requirement #1 (having more than one area of experience/knowledge).

2. Professional experience in a training / staff development role is a plus.

3. Familiarity with Touhou Project and the Touhou community is a plus.

Basic Information

Job Title: Staff Resources Coordinator

Department: Staff Resources

Reports To: Director of Staff Resources

Level: General Staff (this role does not supervise others).

Job Type: This is an unpaid volunteer role (TouhouFest is 100% volunteer run). TouhouFest staff roles require a regular / recurring commitment which may include completing work year-round or for parts of the year. 

Location: Pre-show work may be completed virtually. This role requires being in-person at our TouhouFest event, including set-up day (June 13-15, 2025 in Torrance, CA, USA). Housing accommodations will be provided.

Position Overview

TouhouFest is seeking to recruit a Staff Resources Coordinator to assist with a variety of tasks across the full spectrum of the Staff Resources department's responsibilities. This role may involve supporting recruitment, onboarding, housing and food logistics for staff, handling staff-related complaints and grievances, and assisting with staff investigations. While the Coordinator will primarily complete tasks as assigned, they may also take the lead on small to medium-scale projects as appropriate.

Staff Duties

1. Assist with tasks as assigned, which may include:

   1. Recruitment and screening of staff applicants.

   2. On-boarding new staff members / off-boarding staff members that are exiting the organization.

   3. Coordinate housing and food arrangements for staff.

   4. Assist with staff check-in/out during event days (and set-up days).

   5. Assist with managing/resolving staff complaints, grievances, and conducting investigations as needed.

2. Provide general administrative support to the Staff Resources department as required.

3. Complete other tasks as assigned.

Requirements

1. Professional attitude, good sense of responsibility, and excellent communication skills.

2. Ability to work independently and as a team.

3. Ability to maintain confidentiality and handle sensitive situations with discretion.

Preferences

1. Prior related experience is a plus.

2. Familiarity with Touhou Project and the Touhou community is a plus.